How to get back lost tiktok account due to changing phone number

Losing your tiktok account is a common occurrence. So how to recover a lost tiktok account because you changed your phone number.

Tiktok is not only a social networking platform but also an online business platform. The loss of Tiktok has a great impact on individuals who have or are doing business on this platform. Join FindUid to find out how to get back lost tiktok account back due to changing your phone number.

Lost tiktok account

Losing access can be problematic:

TikTok has become one of the most popular online platforms, with millions of active users worldwide. For many individuals and businesses, their TikTok account serves as a vital platform to share content, build a following, and even generate income through partnerships and sponsorships. Losing access to a TikTok account can be incredibly disruptive, as it can lead to the loss of valuable content, engagement with an established audience, and potential monetization opportunities.

Highlight the common scenario of losing access due to changing phone numbers:

One of the most common reasons why TikTok users lose access to their accounts is due to changing their phone numbers. This can occur for a variety of reasons, such as switching to a new mobile provider, getting a new device, or simply updating a personal phone number. When users change their phone number, they may inadvertently lose the ability to access their TikTok account, as the platform often uses the registered phone number as a primary means of authentication and account recovery.

Verifying Account Ownership

Gather relevant account information:

Before attempting to recover a lost TikTok account, it's crucial to gather as much relevant information about the account as possible. This typically includes the account's username, the email address associated with the account, and the previous phone number used for authentication.

Having this information readily available will make the account recovery process more efficient and increase the chances of successfully regaining access to the account. Users should take the time to thoroughly review their account details and ensure they have accurate and up-to-date information before proceeding with the recovery steps.

Provide steps to initiate the account recovery process through TikTok:

Once the necessary account information has been gathered, users can begin the process of recovering their lost TikTok account. The steps to initiate the account recovery process typically involve the following:

  • Visit the TikTok website or mobile app and navigate to the account recovery or "Forgot Password" section.

  • Select the option to recover the account due to a lost or changed phone number.

  • Provide the account's username, email address, and previous phone number associated with the account.

  • Follow the prompts to verify the account's ownership, which may include providing additional personal information or answering security questions.

  • Request that TikTok send a verification code or link to the email address on file to confirm the account's ownership.

  • Enter the verification code or follow the link provided to complete the account recovery process.

Recovering the Tiktok Account

Contact TikTok support

Explain the situation and request account recovery:

  • When contacting TikTok support, users should clearly and concisely explain that they have lost access to their account due to a change in their phone number. Provide the relevant account information, such as the username and email address, and explicitly request assistance in recovering the account.

  • Be prepared to provide a detailed explanation of the circumstances surrounding the lost access, as this information can help TikTok's support team better understand the situation and prioritize the recovery request.

Provide any requested verification documents:

  • During the account recovery process, TikTok's support team may request additional verification documents to confirm the user's ownership of the account. This could include providing a copy of a government-issued ID, a recent utility bill with the registered address, or other forms of identification.

  • Users should be responsive to these requests and provide the necessary documents in a timely manner. Cooperating fully with TikTok's verification process will demonstrate the user's commitment to regaining access to the account and increase the chances of a successful recovery.

Troubleshoot common issues during the recovery process

Difficulties with email/phone number changes:

One of the most common issues users may face is if the email address or phone number associated with the TikTok account has been changed or is no longer accessible. This can make it difficult to receive the necessary verification codes or links required to complete the recovery process.

To address this, users should try the following:

  • Attempt to regain access to the previously registered email account, if possible.

  • Provide any alternate email addresses or phone numbers that may be associated with the account.

  • Explain the situation clearly to TikTok's support team and request assistance in verifying the account through other means.

Delays in TikTok's response:

Another potential issue users may face is delays in TikTok's response to their account recovery request. The support team may be experiencing a high volume of requests, or the recovery process may require additional time for thorough verification.

To manage this:

  • Be patient and persistent in following up with TikTok's support team.

  • Provide as much information as they may require to speed up the process.

  • Politely inquire about the status of the recovery request and request a timeline for resolution.

Securing the Tiktok Account

Update the phone number and email associated with the account:

Once the account has been recovered, the first step is to update the phone number and email address associated with the account. This ensures that the user has full control over the account's authentication methods and can easily access it in the future.

To update the account information:

  • Log in to the TikTok account and navigate to the account settings.

  • Locate the sections for "Phone Number" and "Email Address."

  • Update these fields with the user's current and valid phone number and email address.

  • Confirm the changes and ensure the updates are successfully saved.

Enable two-factor authentication for added security:

To further secure the TikTok account, users should enable two-factor authentication (2FA). This additional layer of security requires users to provide a unique code or biometric verification (such as fingerprint or facial recognition) in addition to their login credentials.

To enable two-factor authentication:

  • In the account settings, locate the "Security" or "Two-Factor Authentication" section.

  • Follow the prompts to set up two-factor authentication, which may involve linking a mobile device or providing a backup email address.

  • Once enabled, ensure the user has the necessary information (such as backup codes) to access the account in the event of a lost or unavailable second-factor device.

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